Support

When you need help, MeVu Casino answers fast. Our support team is available around the clock to assist with account issues, deposits and withdrawals, game questions, and promo eligibility. Live chat connects you to a real agent within minutes any time of day, phone lines (General Support: 1-888-223-0000, Casino: 1-866-224-1324) are staffed for quick resolution, and email (service@mevucasino.com) is perfect for detailed questions or attaching documents.

Pick the Best Way to Reach Us — Typical Response Times

Choose the contact method that fits your urgency. Live chat: immediate to a few minutes for a clear answer. Phone: expect a prompt connection and a direct conversation with a specialist. Email: most messages are answered within 24 hours, often much sooner — and we’ll follow up if more time is needed. For document verification and transaction reviews, our team aims to resolve requests within 48 hours and will keep you updated throughout the process.

Fast Answers You Can Use — FAQ and Help Center

Before contacting support, our searchable FAQ and help center deliver instant answers to common questions about deposits, withdrawals, KYC, and gameplay rules. You’ll find step-by-step guides for uploading verification documents, explanations of wagering requirements, and troubleshooting tips for game access. If you’d rather talk to someone, use live chat and we’ll guide you through the same steps in real time — or point you to the exact FAQ entry for quick reference. (See promotions and bonus details here)

Payments, Crypto, and Transaction Support — Clear, Confident Assistance

Whether you use USD, Bitcoin, Tether, or another supported method, our team knows the ropes. We handle card and bank transfers, Bitcoin/BTC and Bitcoin Cash/BCH, Litecoin/LTC, Tether/USDT, UnionPay, Zelle, and more, plus voucher and courier cheque options. If a deposit or withdrawal seems delayed, we’ll trace it, explain the status, and outline any next steps — including expected blockchain confirmations or banking timelines — so you’re never left guessing.

Friendly Experts Focused on Fast Resolutions

Our agents are trained across account security, payment processing, and game rules. Expect clear, patient explanations and direct action: we’ll escalate urgent cases, open investigations, and follow up until the issue is resolved. We treat every interaction with respect and confidentiality — whether it’s a forgotten password, a verification hold, or a question about a big win or a bonus claim.

Help That Puts You First — Comfortable and Personal Support

Reach out however you prefer — chat, phone, or email — and you’ll talk to a person who listens and delivers solutions. If you’re trying to claim a time-limited offer, like our Crypto Welcome Bonus up to $3,750 or the 125% Bitcoin Welcome Bonus, contact support right away and we’ll help confirm eligibility and next steps so you don’t miss out. Our goal is simple: keep your play smooth, secure, and rewarding.

If you can’t find an answer in the FAQ, start a live chat now, call the number that matches your need, or send details to service@mevucasino.com — we’ll get this sorted quickly and get you back to the games you love.