Terms and Conditions

These service terms govern your access to and use of the MeVu Casino website, your player account, our games, promotions, and any related services we make available (together, the “platform”).

By visiting the site, registering an account, depositing, participating in promotions, or playing any game, you agree to follow these conditions of use. The goal of this page is to set clear expectations - what you can expect from MeVu Casino and what we need from you for a safe, fair, and responsible experience.

Who Can Use MeVu Casino (Adults Only)

MeVu Casino is intended for adults.

To use the platform, you must:

• Be at least the legal gambling age where you are located (and at least 18, where 18 is the applicable minimum).
• Make sure online gambling is lawful in your jurisdiction. This is your responsibility.
• Understand that we may restrict or block access in certain countries, regions, or territories, including based on legal, regulatory, risk, or operational reasons.

If we cannot offer the service legally or responsibly in your location, we may limit access to registration, deposits, gameplay, promotions, or withdrawals.

Account Registration Rules That Keep Things Fair

When you create an account, you agree that:

• The information you provide is accurate, complete, and kept up to date.
• Your account is registered in your own legal name.
• You will not create more accounts than the operator permits for the same person, household, device, or payment method (as reasonably determined by our checks).
• We may request additional information to confirm your details before allowing certain actions (such as withdrawals or higher limits).

We may refuse, limit, or close an account where we reasonably believe the registration details are false, misleading, incomplete, or connected to prohibited behavior.

Identity Checks (KYC) and Why We May Ask for Documents

To protect players and the platform, MeVu Casino may request verification at any time, including before approving withdrawals or certain promotions. This may include checks for identity, age, address, and payment method ownership.

Documents or information we may request can include:

• Government-issued photo ID
• Proof of address (such as a utility bill or bank document)
• Proof of payment method ownership (where relevant)
• Additional information needed to meet legal, security, or fraud-prevention obligations

If verification is incomplete or cannot be reasonably confirmed, we may restrict account features (for example, withdrawals, deposits, or bonus conversion) until the review is finished.

Your Account, Your Responsibility

You are responsible for keeping your login details confidential and for any activity carried out through your account, whether authorized by you or not.

Your account is personal and must not be:

• Shared with anyone else
• Transferred, sold, or gifted
• Used to place wagers for another person or on another person’s behalf

If you believe your account has been accessed without your permission, contact support as soon as possible so we can help secure it.

Deposits, Withdrawals, and Account Balances

MeVu Casino offers a range of payment options, which may include Visa, American Express, Bank Wire Transfer, Bitcoin (BTC), Bitcoin Cash (BCH), Litecoin (LTC), Tether (USDT), Zelle, UnionPay, and other methods. Availability can vary by location, bank/provider rules, and internal risk checks.

Important points to know:

• Processing times, limits, and fees (if any) can vary by payment method and may change.
• We may carry out reasonable reviews before approving deposits or withdrawals, including verification checks and security screening.
• Withdrawal requests can be subject to review for fraud prevention, regulatory compliance, bonus terms, and account security.
• You are responsible for entering correct payment details. If you submit inaccurate details (such as a wrong wallet address), recovery may not be possible.

Your displayed balance may include separate buckets (for example, cash balance and bonus balance) depending on the promotion you joined.

Bonus Offers and Promotion Rules (Read the Details Each Time)

Bonuses, free spins, promo credits, and other offers are optional and may come with additional bonus terms that apply alongside these platform rules.

Common promotion conditions may include:

• Eligibility rules (location, device, payment method, new vs. existing player status)
• Wagering requirements before a withdrawal is allowed
• Time limits to accept, use, or complete wagering
• Game contribution rules or excluded games
• Maximum conversion or withdrawal limits for certain promo types (especially no-deposit offers)
• Requirements linked to payment method, such as crypto-only promotions (e.g., a 125% Bitcoin Welcome Bonus or a Crypto Welcome Bonus up to $3,750)

Because offers can change, always check the specific promotion’s rules before opting in. If there is a conflict between a promotion’s specific terms and these site terms, the specific promotion terms will apply for that offer.

Game Access and Platform Availability

We aim to provide reliable access to games and services, but availability can depend on factors like your location, device, internet connection, software updates, and scheduled or unscheduled maintenance.

You acknowledge that:

• Some games, features, promotions, or payment methods may not be available in every country or at every time.
• We may add, remove, suspend, limit, or update any part of the platform (including games and promotions) to maintain quality, security, or compliance.
• Game rules and paytables apply as displayed in-game. If you are unsure how a game works, review the in-game rules before wagering.

Fair Play Standards and Prohibited Behavior

Using MeVu Casino means playing fairly and using the platform lawfully. Prohibited behavior includes, but is not limited to:

• Fraud, attempted fraud, or using stolen payment methods
• Collusion with other players or coordinated play intended to gain an unfair advantage
• Chargeback abuse or intentionally reversing payments after use
• Bonus abuse (including exploiting promotions in ways not intended by the offer)
• Creating accounts with false information or impersonating another person
• Attempting to manipulate games, results, odds, promotions, or platform systems
• Using unauthorized software, bots, scripts, automation, or tools that interfere with normal play
• Allowing someone else to access or use your account

We may monitor gameplay and account activity to protect players and the integrity of the platform.

When MeVu Casino May Restrict, Suspend, or Close an Account

To keep the platform safe and compliant, MeVu Casino may take reasonable action where we believe it is necessary, including when:

• Verification is incomplete, inconsistent, or cannot be confirmed
• We suspect prohibited behavior, fraud, collusion, or misuse
• There is a security risk to the account or platform
• A transaction or activity requires review under our risk controls
• The platform cannot legally offer services in your location

Actions may include refusing service, limiting certain features, pausing promotions, freezing transactions for review, or closing accounts. Where appropriate, we aim to handle issues fairly and communicate clearly, especially when player action is needed to resolve a review.

Mistakes, Display Errors, and Technical Problems

From time to time, errors can occur - including game malfunctions, interrupted sessions, incorrect displays, bonus miscalculations, pricing issues, or balance errors.

If a technical issue or obvious mistake affects a game outcome, bet settlement, bonus crediting, or account balance, MeVu Casino reserves the right to correct the error and address the impact in a fair and reasonable way. This can include adjusting balances to reflect what should have occurred without the error, and voiding affected wagers where justified.

Responsible Gaming and Player Protection

Gambling should be treated as entertainment, not a way to make money. If playing stops feeling fun or starts causing stress, it’s important to take action early.

MeVu Casino may offer responsible gaming tools and restrictions, such as limits or self-exclusion options, and we encourage you to use them if needed. You can also review our player safety guidance on the Responsible Gaming page.

Intellectual Property and Acceptable Use of Site Content

The platform’s content and materials - including the website design, branding, logos, text, graphics, and software elements - are owned by MeVu Casino or used under license.

You may not copy, reproduce, republish, distribute, modify, or commercially exploit any site content without written permission, except where such use is allowed by law for personal, non-commercial purposes.

Third-Party Providers and Linked Services

Some parts of the platform may be powered by third parties, such as game studios, payment processors, geolocation tools, verification providers, and technical infrastructure services. These services can be subject to their own operational limits, downtime, and availability constraints.

The platform may also include links or integrations that lead to third-party sites or tools. Where this happens, those third parties may have their own terms and policies that apply to your use of their services.

Liability Limits in Plain Language

MeVu Casino works to provide a secure, reliable platform, but we are not responsible for losses or damages caused by circumstances outside our reasonable control or not caused by our breach of these service terms. This may include:

• Internet or device issues on your side
• Unsupported devices, outdated browsers, or user error
• Delays or failures caused by third-party providers (payment networks, telecoms, hosting, game suppliers)
• Service interruptions, maintenance, or security measures
• Events beyond reasonable control (such as power outages or broader network failures)

Nothing in these conditions of use limits rights that cannot be excluded under applicable law.

“As Is” and “As Available” Service - No Constant Availability Promise

The website, games, and services are provided on an “as is” and “as available” basis. While we aim for stable performance, we cannot promise uninterrupted access, constant availability of every feature, or error-free operation at all times.

Updates to These Service Terms

MeVu Casino may update these service terms from time to time to reflect changes in the platform, security practices, business operations, or legal requirements.

The latest version posted on the website applies from the date it is published (unless a different effective date is stated). We encourage you to review this page periodically, especially before depositing, withdrawing, or joining a new promotion.

Related Policies You Should Review

These platform rules work alongside other policies that may apply depending on how you use the service, including:

• Privacy Policy
• Cookie Policy (where applicable)
• Bonus terms for specific promotions
• AML/KYC policy (where applicable)
• Responsible gaming guidance

Contact MeVu Casino Support

If you have questions about these conditions of use, your account, or any platform rule, contact us through our official support channels:

Email: service@mevucasino.com Phone: General Support: 1-888-223-0000 Phone: Casino: 1-866-224-1324 Live chat: available on-site FAQ: available on-site

Using MeVu Casino means playing responsibly and following clear, fair rules. These service terms are here to protect both players and the platform - and continued use of the site indicates acceptance of the latest posted version.