FAQ
Welcome to MeVu Casino’s FAQ. This page collects the most common questions new and experienced players ask about accounts, payments, bonuses, games, security, and support so you can play with confidence. Whether you’re evaluating welcome offers, preparing a Bitcoin deposit, or checking how verification works, these short, clear answers will save time and prevent surprises. We cover account setup, deposit and withdrawal options (including Bitcoin and USD), bonus rules and wagering requirements, mobile access, software providers powering our games, verification (KYC), responsible play tools, and where to get live help when you need it.
If you need more than what’s listed here, our dedicated support team is available by live chat, email, or phone — contact details appear below. We also list the main welcome deals and give a quick guide to how wagering requirements affect playthrough. Read the items most relevant to you, and use the links to jump to promotions, game selections, or support pages for deeper detail. This FAQ is designed to help you launch into play quickly and securely while understanding the rules that protect your account and winnings.
How do I create a MeVu Casino account?
Creating an account takes just a few minutes. Provide your name, email, a secure password, date of birth, and preferred currency (Bitcoin or USD). You’ll need to confirm your email address to activate the account. During registration you may be asked to choose communication preferences and set optional deposit limits. After registering, you can deposit funds or claim a welcome bonus from the Promotions page. If you plan to withdraw, complete the verification process (KYC) early to avoid delays when you request payouts.
What deposit and withdrawal methods are accepted?
MeVu supports a wide range of options for fiat and crypto. Popular choices include Visa, American Express, UnionPay, Bank Wire Transfer, Zelle, NetSpend, Rapid Transfer, and Pay by Voucher. For crypto, we accept Bitcoin (BTC), Bitcoin Cash (BCH), Litecoin (LTC), and Tether (USDT). Other options include Money Transfer and Courier Cheque in select regions. Processing times vary: crypto deposits are usually fastest, while bank transfers and cheques take longer. Withdrawal speed depends on verification status and the method chosen; confirmed accounts move quicker. Check our Payments page for limits, fees, and any method-specific rules.
How do wagering requirements work?
Wagering requirements determine how many times you must play through bonus funds (or bonus + deposit) before those funds become withdrawable. For example, a 30x requirement on a $50 bonus means you must wager $1,500 (30 × $50) on eligible games before bonus-derived funds can be cashed out. Game contributions toward wagering differ by title—slots usually count 100%, while table games and video poker often count less or not at all. Always read the bonus terms for the specific multiplier, which games qualify, and any maximum bet limits while a bonus is active.
What welcome bonuses are available and are there No Deposit Bonus codes?
MeVu regularly offers several welcome deals, including Bitcoin-specific options (example offers: 125% Bitcoin Welcome Bonus, Crypto Welcome Bonus up to $3,750) as well as match bonuses for poker and sports. No-deposit codes are occasionally released during promotions or via email campaigns; these are limited-time and subject to strict wagering and withdrawal caps. Promotions change often, so check the Promotions page for current offers and expiration dates — many of these deals require action quickly to claim.
Can I play on my phone or tablet?
Yes. MeVu Casino provides a mobile-optimized site that runs smoothly on modern iOS and Android browsers. Games by many providers are built in HTML5 so they adapt to smaller screens with responsive controls. Some markets may offer a downloadable app for a more native experience; availability depends on device and region. If you experience display or loading problems, clear your browser cache or try a different browser before contacting support.
Which game providers power MeVu’s games?
Our catalog includes titles from multiple reputable studios such as Real Time Gaming, Spinomenal, Rival Gaming, Genesis Gaming, Revolver Gaming, Woohoo Games, Bovada Gaming, Dragon Gaming, Makitone Gaming, Qora, and Top Trend Gaming (TTG). That mix delivers a broad slate of slots, progressive jackpots, poker, and table games. Visit the casino games section to filter by provider and see the full selection.
Is MeVu Casino licensed and are games fair?
MeVu operates under a licensed gaming framework—license details and the regulating authority are displayed in the site footer for transparency. Games use industry-standard random number generators (RNG) and many titles undergo independent testing. If you want confirmation on specific providers, auditing certificates, or the licensing number, contact support and they’ll share the current documentation.
What documents are required for verification (KYC)?
To verify your account for deposits and withdrawals, you may be asked to provide a government-issued photo ID (passport, driver’s license), proof of address (utility bill or bank statement under three months old), and proof of payment (screenshot of crypto wallet transaction or front of a debit/credit card, where applicable). Verification helps protect your account and speeds up payout processing. Typical review time is 24–72 hours once all documents are submitted.
I’m having technical problems. How can I get help?
For immediate assistance use live chat on the site for the fastest response. Email service@mevucasino.com and provide your username, device/browser details, and screenshots when possible. Phone support is also available: General Support 1-888-223-0000 and Casino support 1-866-224-1324. If an outage or game-specific bug occurs, we’ll track the incident and update you until it’s resolved. For guides and troubleshooting tips, visit our support resources.
What responsible gaming tools does MeVu offer?
Player protection is a priority. Controls include deposit limits, loss limits, session reminders, time-out options, and self-exclusion. If gambling becomes a problem, use the account controls or contact support for immediate restriction. We also provide links to professional help and counseling resources; visit the responsible gaming page to set limits or find support organizations.
How does MeVu protect my personal and payment data?
MeVu uses industry-standard encryption (SSL/TLS) to protect data in transit, and secure storage practices for account records. Payment processing partners follow PCI-compliant procedures for card payments, while crypto transactions provide additional privacy and speed. We limit access to personal data and follow a strict privacy policy; for details, consult the privacy section in the site footer or contact support.
Can I use Bitcoin exclusively and what are the benefits?
Yes. MeVu supports Bitcoin and other cryptocurrencies, and you can use them for deposits and withdrawals in accounts set to crypto. Benefits include faster processing for deposits and often quicker withdrawals, lower fees in many cases, and additional privacy compared with traditional payment rails. Remember to verify wallet addresses carefully before sending funds and follow the KYC rules to avoid delays at payout.
MeVu Casino combines secure account protection, transparent fairness, and generous bonus opportunities so you can focus on the game. Your account is protected with industry-standard encryption and verification procedures; game outcomes come from tested RNGs and reputable software partners. Getting started is simple — create an account, choose Bitcoin or USD as your currency, make a deposit, and pick a welcome offer that fits your playstyle. Many promotions are available for a limited time, so claim current bonuses on the Promotions page while they’re active.
If you prefer to get help before you play, live chat and phone support are standing by, or email service@mevucasino.com for detailed assistance. Set responsible play limits directly from your account anytime, and complete verification early to ensure withdrawals process quickly. Sign up in minutes or log in now to see which welcome deal suits you and to begin exploring games from top studios. Experience secure, exciting gameplay at MeVu — create your account or sign in today and try your luck with confidence.